Excellent communication guarantees information is shared effectively with students and colleagues, and ensures strong class management.
About this Webinar
In a learning environment that changes constantly, communication is a crucial skill set for trainers.
Beyond presenting information and leading discussions, it is vital for a trainer to be highly skilled in all aspects of communication. He or she should use language that learners can understand; keep industry specific terminology to a minimum; give clear directions for activities; involve students through appropriate humour, anecdotes and examples;
and build on the ideas of others. This will lead to training sessions that are engaging and highly valuable for participants.
What you will learn
This webinar focuses on the communication process, what effect body language has on learning, and the communication awareness model. You will also explore the most common barriers to communication, and improve students’ satisfaction in your RTO.
Objectives
Learning
Application
Impact
01
Learning
Identify the most common barriers to communication
Understand the Communication Model process
Identify the importance of body language for effective communication
Review principles of congruent communication
02
Application
Use the Communication Model to improve how skills and knowledge are transferred to students
Use body language to support learning
Adapt verbal and non-verbal communication to motivate students
Use active listening techniques
03
Impact
Improve how learning is transferred
Improve students’ satisfaction
Improve effectiveness of class engagement
Reduce student’s miscommunication with students and colleagues
Meet the facilitators
Mo Kader
Communication Skills For Trainers
Join us in this insightful webinar with our expert speaker Mo Kader.
We only have a few slots for the webinar so make sure to secure your spot today!
A Statement of Attendance is issued on completion of live event activities.
The webinar was excellent, and so was the level of detail in the information you provided. Thank you so much for your generosity in both time and resources you shared. Fabulous!
Charlene Carpenter
This was a very well organized and well-presented learning session. Javier was great, showed great patience and answered all questions timely and clearly.
Janet McCracken
I really appreciated the resource documentation and how the presenter went through each of those documents and how to utilise them
Zoe Solomon
Very informative
Peter Trikaliotis
Informative, clear discussion which allowed questioning
Rondel Dancer
I found the webinar extremely helpful. Javier did an amazing job answering questions and explaining each step.
Deborah Brodtman
Thank you for the very informative session. I look forward to registering for sessions like this in the near future.
Neil Williams
The resources provided were very practical and are going to be extremely useful as I prepare for my re-registration audit. Thanks for running such a valuable webinar.
Nicole Maloni
Javier is an excellent presenter who knows his subject matter and how to present it so that everyone can understand. Because this particular topic is complex additional time was required. Javier did something that does not happen very often - he asked if participants could stay on longer and he didn't rush through the final points of the session. I have found that every interaction with Insources has been professional, informative and completely relevant to my work. Thank you
Judith Evans
Excellent. Will highly recommend.
