G.03/25 Solent Circuit, Norwest, NSW, 2153

6 February 2024 | 12:30 PM - 2:00 PM

Evidence-based processes used to provide support services that meet students' needs and maximise academic outcomes

About this Webinar

Complaints about RTOs training and assessment services are the most common complaints received by the VET regulators.  Providing students with suitable educational support services, will help your RTO to improve completion rates, client satisfaction, compliance, and enhance your RTO’s reputation.

What you will learn

To maximise the chance of a student successfully completing their training, your RTO needs to identify any support individual learners need, provide access to the required support throughout their training, and systematically monitor students’ academic progress throughout the duration of the course.

This webinar has been designed to provide you with evidence-based techniques used to successfully support maximise learning outcomes and maintain high training and assessment standards. Samples of LLN support, additional tutorials including online tutorial support, and other mechanisms, will be presented.

Objectives

Learning
Application
Impact

01

Learning

Understand compliance requirements under the Standards for RTOs for students support and progression.

Identify techniques to assess students’ individual needs

Analyse critical information about the course structure to be shared with potential students

Identify techniques to monitor students’ progress

02

Application

Review and update techniques to assess learners needs within four weeks

Update information about course entry requirements within two weeks

Create a system to monitor students’ progress within four weeks

Review and update (if required) complaints and appeals processes within a week

03

Impact

Improve students completion rates by 20%

Reduce non-compliances against clauses 1.7, 5.4, and standard 6 to zero

Improve students satisfaction levels by 20%

Reduce students’ complaints by 20%

Meet the facilitators

Javier Amaro

How to effectively support students and manage their progress?

Join us in this insightful webinar with our expert speaker Javier Amaro.

We only have a few slots for the webinar so make sure to secure your spot today!

A Statement of Attendance is issued on completion of live event activities.
Non-accredited training. This does not lead to an AQF Qualification
Rated 4.9 Starts

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