Sometimes people use the words “mentoring” and “coaching” interchangeably, but they do not describe the same type of working relationship. Both share basic organizational goals including employee learning and development that leads to peak performance, and the realization of full...

Here are nine principles, in no particular order, to consider when designing and delivering learning. Organize learning so it’s easy to understand. You can reduce cognitive load by breaking information down into small, digestible chunks and arranging them into patterns...

Facilitation Skills for face-to-face and Virtual training As a trainer, have you ever been rushed to finish a class? Or realised too late that you have more information than time? Or wondered why some of your training classes finish early...